As the Chief Operating Officer, Ravi heads Sales, Marketing, Business Development, Product Operations, Customer Success, Technical Solutions and Support functions at Gupshup. Ravi jump-started Gupshup's Cloud Communications Platform Business in 2011, which has grown to become the leading Conversational Engagement Platform. His previous roles include General Manager at Akamai, VP at HP and Mckinsey. He has been awarded US patents for innovative cloud data management inventions and has an MS in Electrical Engineering and an MBA from Harvard University.