MY EV SERVICE Opens First Multi-Brand EV Service Hub in Pune, Plans 30 Centres by March 2027

MY EV SERVICE, a brand of Autobot E-Mobility Solutions Private Limited, has launched its first company-operated multi-brand Electric Vehicle (EV) service Hub in Pune. The Pandurang EV Service Hub is located at Jyotiba Nagar, Talawade, Pimpri Chinchwad. The facility was inaugurated by Maheshdada Landge, Member of the Legislative Assembly (MLA), Bhosari, Pimpri Chinchwad, as the Chief Guest.

The new facility will provide diagnostics, periodic maintenance and repair services for electric two-wheelers and three-wheelers. Daily commuters, delivery partners and auto-rickshaw drivers can access the centre for vehicle servicing. The company follows a diagnosis-first approach, under which every vehicle undergoes an inspection before repair work begins. Customers receive an itemised estimate and must approve the cost before any paid service is undertaken.

Each completed service job includes a quality check, invoice and digital service record. The Hub will operate six days a week, from 9:00 am to 7:00 pm and remain closed on Thursdays. Customers can book services through the MY EV SERVICE app and the company's website, myevservice.in.

Multi-Brand EV Servicing and Technician Training

The Pandurang EV Service Hub is the largest among MY EV SERVICE's three workshop formats. It is designed to handle multi-brand electric two-wheeler and three-wheeler servicing, complex diagnostics and practical technician training. Services for other vehicle categories will be introduced in phases.

The facility will have technicians trained in EV systems and electrical safety. It will follow a standardised eight-step workshop process, covering vehicle intake to the final quality inspection. The model aims to maintain consistency in repair procedures, service quality and customer experience.

The launch also marks the beginning of a six-month operational pilot in Pune. During this period, the company will assess service accessibility, turnaround time, repair quality, spare-parts availability and service economics. These findings will help establish an operating model for its planned expansion across India.

Focus on Strengthening Pune's EV Service Ecosystem

Speaking at the inauguration, Maheshdada Landge, MLA, Bhosari, Pimpri Chinchwad, said, "Pune has always been at the forefront of India's automotive story and it is fitting that the city is now helping build the service backbone for electric mobility. A professional, local EV service centre in Talawade makes it easier for our citizens, delivery partners and auto drivers to choose electric with confidence. It also creates skilled local jobs in a sector that will only grow. I congratulate the MY EV SERVICE team and wish them success."

Ashwini Tiwari, Founder, MY EV SERVICE, said, "India has done the hard work of getting people to buy electric vehicles. The next phase of EV adoption will depend on what happens after the purchase. An EV owner should know where to go, what is wrong with the vehicle and what the repair will cost before any work begins. With Talawade, we are starting in Pune with one well-run Hub and a clear promise: we keep your EV moving. What we learn here will become the standard for every centre we open across India."

Amar Tiwari, Founder, said, "Electric vehicles need a different kind of workshop, and a different kind of technology behind it. Controllers, chargers, battery interfaces and software need trained hands, the right tools and strict safety processes, and every step of that is captured on Autobot OS. We have built geo-fencing into the platform to track our centres and connect riders to the one nearest them and we are now developing an AI-based assistance model for riders who need emergency service or help on the road. As we grow to 30 centres, technology is what will keep every service visit consistent, documented and easy to reach."

Technology-Driven Aftersales and Transparent Pricing

Imran Shaikh, Strategic Partner and Board Advisor, Autobot Emobility Services Pvt. Ltd., said, "The future of EV mobility depends not only on vehicle sales but also on building a dependable, organised and technology-driven aftersales ecosystem. At Autobot, MY EV Service we are creating a service model that combines standardised processes, digital diagnostics, transparent pricing and operational excellence to deliver a consistent customer experience across every service centre. Our focus is on setting new benchmarks for quality, trust and reliability while empowering franchise partners through a scalable and sustainable business model."

MY EV SERVICE follows four core principles: accurate diagnosis, repair-first servicing, standardised procedures and transparent customer care. Technicians identify faults before recommending component replacements and prioritise repairs wherever technically feasible and safe. This approach aims to help EV owners avoid unnecessary replacement costs, particularly after the vehicle's warranty period.

The network operates on Autobot OS, the company's in-house technology platform. It integrates customer bookings, digital job cards, technician workflows, spare-parts coordination and billing. Customers can locate service centres, book appointments and access their service history through the MY EV SERVICE app and web platform. The company has also incorporated geo-fencing to track its centres and is developing an AI-based assistance model for emergency servicing and on-road support.

Expansion Plans: 30 Service Centres by March 2027

The company aims to expand its network to 30 service centres by March 2027. In Pune, it plans to make five centres operational by December 2026. One will be a Company-Owned, Company-Operated (COCO) centre in Bavdhan, while the remaining facilities will follow the Franchise-Owned, Company-Operated (FOCO) model.

After the Pune rollout, the company plans to establish 25 additional centres by March 2027, prioritising cities with higher EV adoption. Bengaluru is the next focus market, with three centres planned. The expansion will also cover Mysuru, Hyderabad, Coimbatore, Kerala, the National Capital Region (NCR), Indore and Vidisha in Madhya Pradesh, Bhagalpur in Bihar and Nagpur, Nashik and Sindhudurg in Maharashtra.

According to the company, it has received more than 200 franchise applications from across India and finalised four franchise partners in Pune. Alongside this expansion, Autobot Academy is developing a pipeline of EV-trained technicians to support the growing service network and address the demand for specialised skills in electric mobility.

Through its six-month Pune pilot, MY EV SERVICE aims to establish a scalable aftersales model combining digital diagnostics, skilled technicians, standardised servicing and transparent pricing. The company plans to use the operational learnings to strengthen its presence in India's growing electric mobility market.

Customers can book services through the MY EV SERVICE app or visit myevservice.in.